Privacy at Raymond James

Our Privacy Commitment

At Raymond James Investment Counsel Ltd. (“Raymond James”), we are committed to protecting your personal information and maintaining high standards of confidentiality through the implementation of appropriate administrative, technical, and operational safeguards and security measures in accordance with data protection laws. We strive to be open and transparent with you as to our personal information practices.

To ensure we meet our commitment to you, Raymond James has an established Privacy Office led by the Chief Privacy Officer who is responsible for overseeing our privacy practices and our efforts to comply with applicable privacy law and manage and mitigate privacy risk. Accountability for privacy protection extends across all of Raymond James as each of our employees is responsible for respecting and protecting the personal information to which the employee has access.

Privacy Framework

We have a comprehensive Privacy Framework for the secure and respectful treatment of personal information under the custody and control of Raymond James. Our Privacy Framework includes policies and procedures setting out our privacy obligations and how we deal with your personal information in compliance with applicable laws, as well as programs for monitoring privacy regulatory changes, communication, awareness and training, and monitoring, testing, and reporting to senior management, the Board and regulators. 

The key policies in our Privacy Framework are described below.

• Raymond James Privacy Policy

  Our Privacy Policy is a key component of our Privacy Framework. It confirms our commitment that we will collect, use, and share your personal information responsibly and safely and only for the purposes and in the manner set out in this Policy. The purpose of this Policy is to help you understand what personal information we collect, how we use, share, and protect it, and how long we retain it. We will also explain how you can find out what personal information we hold about you and how you can manage your information in a way that best suits you, including your rights of access, correction, and deletion.

  We encourage you to read this Privacy Policy so that you have a good understanding of our personal information practices. For more information, click here to view the Raymond James Privacy Policy.

• Raymond James Internet Privacy Policy

  Raymond James is committed to respecting and protecting the privacy of visitors who visit our website. Our Internet Privacy Policy will help you better understand how we collect, use, share and protect your personal information when you visit our website and your options to limit the collection of information. For more information, click here to view the Raymond James Internet Privacy Policy.